Are you passionate about IT and ready to kickstart your career in a supportive and rewarding environment? Join a growing Managed IT Services Provider where you’ll gain hands-on experience, benefit from paid training, enjoy bi-monthly team events, and follow a clear career progression pathway — all while working full-time, on-site in the office.
Why You’ll Love This Role:
- Full-time, office-based position – learn from your peers and grow faster
- Paid training and certifications to build your skills
- Regular social events every two months to stay connected and have fun
- Exposure to a variety of IT environments and industries
- Supportive, close-knit team culture
- Real career growth opportunities
About the Role:
In this Level 1 Service Desk role, you’ll gain essential IT skills while supporting clients across multiple industries. You’ll work across both cloud and on-premises technologies, including Networking, Active Directory, and Microsoft 365.
What You’ll Be Doing:
- Delivering Level 1 IT support to clients
- On-site in the office providing remote support (and occasional client visits)
- Handling a wide range of technical queries and troubleshooting
- Developing your technical knowledge and people skills
- Gaining exposure to a broad range of IT systems
What We’re Looking For:
- You’ve studied or are studying IT (TAFE, Uni, or industry certifications)
- You’re genuinely passionate about IT and technology
- You may be transitioning into IT from another career and have taken proactive steps to skill up
- Bonus: Any previous Service Desk or IT support experience, especially in an MSP, is a huge plus
If you’re eager to build a rewarding IT career with hands-on experience, structured learning, and a fun team culture — we’d love to hear from you!
This is a full-time, on-site position open to Australian Citizens or Permanent Residents only.
