What is on offer?
- Competitive training/certification and professional development
- Birthday gift voucher
- Monthly RDO’s
- Flexible working arrangements
- Energetic and positive work culture – where people enjoy their job, have a laugh, and work together
About the Company
Our client is a recognised Managed IT provider with over 12,000 users globally. Their goal is to utilise IT to empower businesses in achieving success in ways that can make the world a better place for all. They help their clients realise their own visions, which can come alive faster and better when the business’ IT is well-maintained and secure.
They care for all their customers equally, regardless of location and they give the same excellent service, leveraging technology to help their clients reach business objectives. They continue to strive for excellence whilst upholding their core values: Customer First, Consistency, Teamwork.
Due to growth, we are seeking an experienced Project Coordinator to join their dynamic Townsville based team.
The Role
The Project Coordinator is a vital organisational unit responsible for planning and executing projects. The primary focus is to ensure that all projects are delivered efficiently and effectively, with minimal downtime and maximum results.
Key Responsibilities Include:
- Dispatch and organise project resources
- Calling clients for scheduling/changes and handling priority events and keeping open communication via phone calls and emails
- Providing superior customer service to achieve team and company customer satisfaction targets
- Keeping the projects team abreast of project schedules and pipeline
- Receiving orders and completing weekly stock take
- Maintaining vehicle stock, assigning stock to projects, and sending freight
- Time entry and timesheet quality assurance for the projects team
- Educate customers on best practices and processes.
- Develop yourself professionally by undertaking training and participating in all scheduled 1:1’s and reviews
The Successful Candidate
- Experience in a scheduling role, projects admin, or customer service with scheduling or project coordination activities
- Excellent stakeholder engagement skills, and ability to converse with and coordinate multiple levels within the organisation
- Strong attention to detail and highly organised
- Happy and can work in a very fast-paced environment
- Flexible and amenable in working to strict deadlines, and even multiple deadlines
- Technical knowledge or MSP experience is an advantage
- Can work under minimal supervision and can handle constructive feedback professionally
In return you will work within an established organisation, who continue to build upon their operational maturity and market position. You will be paid commensurate with your experience and will start immediately.
Do not miss this opportunity, APPLY NOW!
